If you are in need of credentialing, please send your request to [email protected] or via fax at 844.247.8925. Please include your full name and policy number. Credentialing requests will be responded to in 24 to 48 business hours. Should you have questions, call Altor credentialing at 844.442.5867,option 5.

Altor National provides convenient automated clearing house (ACH) payment options to streamline your practice, stabilize cash flow and give you peace of mind. Equal payment options are available for ACH monthly, quarterly and annually. For those practices that prefer not to participate in ACH, a 25% downpayment followed by equal payments may be made. To get started, choose how you would like to enroll in ACH, and click below to download your Altor ACH enrollment form.

If you manage and distribute your patients’ protected health information electronically, you are considered a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and are required to maintain a Business Associate Agreement with Altor National when you release patient identifiable information to us. Please download, print and file with your HIPAA compliance documents.

Download the relevant electronic application or questionnaire to your computer’s hard drive. Answer all the questions electronically by checking the appropriate boxes and filling in the “fields” or blanks on your computer. Save the changes you have made to the document and email it to your agent or send to [email protected].